In line with most personal therapy providers, Tranceform acknowledges every client’s right to confidentiality.
What this means in practical terms is that we will never knowingly discuss, publish or disseminate any information about you, or that you are, or have been in the past, a client of Tranceform.
Your particular problem and the information about your problem that may be discussed during your therapy sessions is entirely confidential and is treated accordingly by our business.
Client information is NOT shared between therapists within the clinic.
If you choose to share the fact that are engaging our therapy services with your spouse, parent, friend or relations then that is obviously completely fine, but if you prefer absolute anonymity, the please be assured that this also completely fine.
Please be aware that in almost every case, we will not acknowledge that you are one of our clients even to a friend or relative who might call and ask about “how it’s going” or such like.
Tranceform have an active Facebook page and we are connected to a lot of people, both clients and non-clients in the West Midlands area.
If you are a current or past client we will not attempt to establish a “friend” link with you unless we have mutually agreed this with you.
If you make a friend request to us then we will normally respond affirmatively.
The same criteria for connecting as “friends” also applies to both Joan’s and Paul’s personal Facebook pages.
Although the West Midlands is a pretty big place, there is always the chance that we might “bump into each other” somewhere.
In general terms, we have a policy of not acknowledging you publicly in case you have kept your therapy private and have concerns about any of our other clients observing us engaged in that acknowledgement.
We are required, as part of our Professional Insurance Policy, to produce, maintain and retain client information for a period of five years after termination of therapy.
All files are kept in a secure locked cabinet for the required period.
After the required period has lapsed, we move the files to another secure location rather than destroying the files.
FREE Initial Consultations
We offer all prospective clients a FREE initial assessment to chat about your Anxiety problems or your personal development. During this 50 minute consultation we will discuss the various options that are available to you and make a considered recommendation based on your individual personal circumstances.
At TranceForm we believe that therapy & coaching should be a collaboration between therapist and client so it’s very important to be able to meet PRIOR to agreeing any kind of help. Our policy is to help people make a fully balanced & considered decision about undertaking therapy with us, including both the financial and personal implications.
Don't hesitate to get in touch with us to find out how TranceForm could help you to achieve your goals and aspirations or overcome problems. We offer ALL prospective clients a FREE initial consultation to discuss all the options available to you.